About Us :
PENTAGON Protection Services

NAME OF COMPANY		PENTAGON PROTECTION SERVICES SDN BHD (522248-V)
KDN LICENCE NO		009527 & 009528
INCORPORATED		JULY 31ST 2000
MEMBER OF
REGISTERED OFFICE		NO. 2B-9,2B9.1,2B-9.2, 2B-9.3 JALAN KESIDANG 3/6, MELAKA MALL, OFF JALAN TUN PERAK, 75300 MELAKA
HEAD OFFICE		NO. 152-A, TAMAN MELAKA, 75000 MELAKA. TEL.  : 06-281 1558 ,  06-281 3440 FAX. : 06-281 1585
CORPORATE OFFICE		NO 33-A, JALAN SG 3/12, PUSAT BANDAR SERI GOMBAK, 68100 BATU CAVES, SELANGOR. SELANGOR DARUL EHSAN TEL : 03-6186 5794, FAX. : 03-6816 5794
E-Mail		pentagonsecurity@hotmail.com pentagonsecurity@gmail.com
AUTHORIZED CAPITAL		RM 500,000-00
PAID-UP CAPITAL		RM 400,000-00
ADVOCATES & SOLICITORS		HOCK & ASSOCIATED
BANKERS		MAYBAN BERHAD

The Company

Formed in year 2000, Pentagon Protection Services Sdn. Bhd. with the team of a highly experienced management player with over 10 years of experience in the security industry is a force to be reckoned with in Malaysia. Pentagon Protection is committed towards excellence in service to give total customer satisfaction providing total solution in its expertise in the area of security protection and electronic monitoring system.

Pentagon Protection provide its customers with the best of both world. As responsible and expert in the electronic security monitoring system we provide an interactive response service within our customer. Our strength lies in the ability to translate unique customer requirements into Practical Solutions-On Time and On Budget.

We understand the nature of the security services and its technological security system, its applications and the critical need for a quality and safety. Feasibility studies, staff training, field support, security control system are all part of Pentagon Protection complete service to its customers.

We provide 24-hour mobile and service center, around-the-clock service to our customers for any emergency response required. We equip our Emergency Response Team (ERT) Team with walkie-talkie, trunk radio, and they will be put on stand-by roster to attend promptly to our customers’ at any time. Customers’ satisfaction and comfort is of up most importance to us and we are prepared to go beyond our norm to ensure that they are achieved.

In all respects, we give an assurance to our customers by providing a smooth running of operations of assignment through out its contract.  We take great pains in knowing and understanding our customer’s business therefore we strive towards to meet this requirement by providing a regular and exhaustive preventive maintenance procedures relevant to each individual customer’s area of business. We will constantly update our customer on any new safety and preventive measure if necessary or release ( both operational and functional ) and will advice our relevant customers accordingly to keep them abreast with the latest security technological systems and innovations.

MANAGEMENT’S   PROFILE

CHAIRMAN  -  LT. KOL (R) ABDUL AZIZ ISMAIL

Lt. Kol. ( R) Abdul Aziz Ismail retired from the Military Force in 1993. Upon retirement he was  actively involved in security business since then. At present he is the chairman for a few corporate companies in Kuala Lumpur, with his vast experiences we believe we will be heading for a positive  growth and expansion of this company in the near future.

MANAGING DIRECTOR - PUAN PUTI HASMAH BTE MOHD KARIM

A well experienced in the security industry in the managerial level for more than 10 years . She was formerly attached to a listed company as a Human Resources Manager . With years of management experiences and the vast knowledge in the security industry , this will be a plus factor to our company .

DIRECTOR  -   MR MICHAEL P.L. GAN  PBM

A businessman by profession, he was previously engaged in several project as development consultant in the year of 1988. Since entering into the security industry from the year 1990, he has been very  actively and aggressively in uplifting the morale and standard of the Security Industry and was very committed in modernizing the Electronics Security System. He was appointed by various corporate and manufacturing company as security consultant

GENERAL MANAGER – En. Nor Ramlee Abd Karim

Nor Ramlee has been in the private sector for more than 15 years in the banking administration. Since year 1999 he has joined the security industry as Branch manager, simultaneously was promoted to General Manager as a result of his excellent performance.  For the past few year has undergo various security management training and firearms training on his own initiative. His highly self motivated character has attained and earned him as a discipline and pleasant personnel with priority in customer services.

OPERATIONS MANAGER – En. Jamaludin Bin Ahmad

He was a ex-police officer since 1998. After leaving the police force he was attached to a private firm as a security cum safety manager. He was being recommended to us for his remarkable performance and a very discipline person .  His acquisition of  practical security knowledge during his days of  services with the private company will be an asset to us.

List Of Branches

                 RANGE OF SERVICES

• Static Guard

• Bodyguards  ( VVIP )

• Private Investigations

• Security Guard Dogs

• Mobile Patrol Guard

• Tele-contact Services

• Central Monitoring System (Proposal only)

• Trunk Radio Services

• Security Consultancy and Management Services

• Armed Static Guards

• Security Survey Services

• Pay Packeting Services

• Cash In Transit

• Mobile Armed Escort Services

• Unmarked Escort Services

STATIC GUARDS

Our guards are trained in commercial security, experienced in servicing high rise buildings, factories, condominiums, and construction site. Our men are trained to encounter any unforeseen situation including fire fighting and first aid. Our  rates quoted are  based on  quality  and  services of  guards  provided  for  the  specific  Job performance and requirement. 

ARMED GUARDS

Our armed guards are trained to service Banks and Goldsmith outlets. Our armed guards are carefully selected and trained to handle unforeseen circumstance. All  armed  guards  are  required  to  undergo  practical training on shooting twice a month organized by our Company.

GUARD DOGS
Our Guard Dogs Unit are professionally trained and undergone sophisticated schooling together with their handler to rise in any occasion in order to maximize your protection plan. This service is recommended for Ground Prevention and Building Patrol Surveillance.

PRIVATE INVESTIGATIONS

Our  Private   Investigation   Department consists  of  a team of  professional and highly experience investigators.      We  also  specializes in Commercial  Crime,  Copyright Infringement,  Elope &  Divorce  cases and  white collar  crimes.   The  rates are charge accordingly and subject to negotiation.

CASH-IN-TRANSIT

This services is most needed by  banks, Finance Institution, Supermarkets and  Factories when special transaction as required. The charges vary from location, distance.  (please refer our management for more information)

V.V.I.P. ESCORTS

To provide personal bodyguard service for close protection and prevention against threat, kidnapping, physical assault or etc.

MOBILE PATROL (Emergency Response Team)

Our Mobile Patrol Units are well trained and disciplined which consist of ex-Police/Army Personnel. They are available for reconnoitering premises where watchman has been employed by their owner and premise where services of watchman are utilized.  This Unit will carry out regular checking and periodic patrol surveillance for anything amiss and ensure that the watchman are on alert at all time.

EXHIBITION SECURITY

To provide security services at exhibition halls, concerts, events and etc.

CENTRAL MONITORING STATION ( CMS )

Central Monitoring System (CMS), to supplement effective operation covering assignment on a 24 hours basis.   Management is studying the introduction of Central Monitoring System (CMS) to be located at the Company’s HQ which will serve two folds : one to cater for residents,  Banks,  factories,  warehouses to monitor by night and inactive hours.    Secondly – communication by officers on the ground for immediate action in the event of Fire,  Robbery or  other  Incidents  using  field  transmitter  and  for  HQ to locate them when needed.

CONSULTANCY AND MANAGEMENT

We provide consultancy and management service on security related matters especially on those organization or firms having in-house security. To take advantage on this service, our security Manager/Officer will provide a free hand to train and schedule guard worksheet so as to carry out audit and survey. To formulate a protective plan for loss prevention, to upgrade and maintain a high standard of professionalism, coupled with our Roving Manager/Mobile Patrol Unit so as to enable us to enhance a productive and conducive security environment.

CONDITIONS FOR OUR SECURITY PERSONNEL

1.   CODE OF PERFORMANCE ON DUTY

      Alertness

To be alert at all times while on duty. To prevent any activity or eventuality which could result in injury to employees, tenants or visitors of the company and damages that could cause loss of company and personal property.

      Courtesy

The security guard is often the first to made contact with a visitor  from within a company. The way in which a visitor is greeted and attended will project the image of the company concern, which is an added service to all party.

      Discipline

Discipline and proper execution of all orders given to security guard by their superior is expected at all times. Personal likes and dislikes must not affect the way they do their job.  The measure of a well-disciplined security guard is the way  in which they  conduct  themselves  under  all  condition,  away  from  the presence of their superior.

      Job Interest

As a  security guard,  they should  take pride  in their  duties and maintain a keen interest in their job.    Every assignment delegated must be guided by the instructions given by their immediate superior. When they are not sure of what action to take, they will contact their superior for further instructions.

      Tact

A security guard should  not act in  haste or  undue emotion. Do not argue with people and apply any forceful act under any circumstances. Present a calm, dignified bearing and they will never lose control in any  situation or incident.

      Summary

A   security guard conduct should reflect  intelligent, alert and awareness on themselves  and their company. By doing their job in the manner in which they have been instructed, they will achieve the assignment with their best merit.

        2.  WHAT IS A SECURITY GUARD’S PRIMARY DUTIES

• Security  guards  primary  duty is to protect all property within the area defined in their post orders and assist and protect  all employees, tenants and visitors in the designated area.]
• They must be able to prevent fire, theft and injury resulting from carelessness.
• They must promote safety order, good will,  and  respect for  and confidence in themselves as a representative of the Company.
• They  must  enforce  safety  rules,  rules of  conduct  and  company  policies  and procedures.

         3. HOW TO CARRY OUT SECURITY GUARD’S DUTIES

• Observe, correct and report irregular activities and conditions.

• Allow only authorized person to enter.

• Enforce all company rules and regulations.

• Render courteous & efficient service to all employees, clients & visitors

• Be able to act in an intelligent manner in any situation and thereby prevent personal injury, loss or damage to company or personal property.

         4. WHAT SECURITY GUARD’S  MUST BE ALERT FOR

• Fire and safety hazards.
• Theft of company or personal property.
• Property identification, passes and material releases.
• Carrying or use of intoxicants. 
• Possession of firearms or other weapons / explosives. 
• Improperly functioning lights or fire left burning unnecessarily. 
• Unlocked doors. 
• Misconduct or demonstrations on company property. 
• Loitering by unauthorized personnel. 
• Smoking where prohibited. 
• Gambling or soliciting on company property. 
• Abuse or destruction of company property.
• Malicious mischief and vandalism on company’s compound. 
• All other violations of company rules and policies.

RECRUITMENT CRITERIA FOR
SECURITY PERSONNEL

• Security personnel should be above 21 years & below 55 years of age.
• Preferably Ex-army / Ex-police and those with related
• Security experience and Safety.
• They must be of  Malaysian Citizen.
• They must have a minimum qualification of SRP/LCE and above.
• Able to read and write English and Bahasa Malaysia.
• Initial Police Screening for Criminal Record.
• Should be of reasonable Height & Weight and must of good Health and good Eyesight.
• On the Job Training.
• Re-Training on Job Knowledge and Supplementary Instructions.
• Awards and Appreciations.
• Disciplinary Action for Non-Compliance.
• Compulsory Training as Compliance with KDN Requirement by Year 2005 (License Guard)

 GUARDING CONTROL SYSTEMS

• Watchman’s Clock / Electronic Watchman’s Clock

• Regular monitoring of client’s premise

• Walkie-talkie and two-way wireless system

• Security Identification Badge and Pass

• Closed Circuit Television Systems ( CCTV )

• Fire and Safety Prevention

• Security Burglar Alarm Systems

• Central Monitoring Systems

• i-Video Monitoring Systems ( 24 Hours. Worldwide )

 BENEFITS TO OUR CLIENTELE

• Security Survey and Recommendations

• Assurance of Standing Orders Complied By Client’s Instruction

• Regular Meetings of Performance with Client

• Regular Supervision and Patrolling By Our ERT Team

• Meeting The Customer’s Ad-hoc Security Requirements

• Ensuring In House Security Restrictions

• Project Client’s Corporate Image

• Provide Feedback on Irregularities to the Clients

• Maintain a Customer Service Environment.

Note : The above rates are subjected to negotiation and changes without prior notice. Price quoted may varies from quantity of deployment and locations.